Privacy Policy


Privacy Policy

This privacy policy is for the website, mobile applications and all associated services under the services provided by GO TopUp Mobile through Interlinc Solutions Jamaica Ltd. Please take a moment to read this page to learn how we handle your personal information.

GO TopUp Mobile is committed to protecting your privacy. This “Privacy Policy” describes our practices regarding the Personal Data GO TopUp Mobile collects from users of the GO TopUp Mobile website (“Site”) (“GO TopUp”) and our services (“Services”)


By submitting Personal Data through our Site or Services you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.


Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be more or less stringent than the laws in your country.


GO TopUp collects Personal Data and Anonymous Data from you when you visit our Site, send us information or communications, and/or when you use our Services. “Personal Data” means data that is personally identifiable to you, including, for example, your name, address, telephone number, e-mail address, credit card information, transaction level data, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.

Personal Data You Provide to Us. We collect Personal Data directly from you as described below:

  • When you create an account with us or renew your membership, we will collect your first and last name, middle initial, e-mail address, password, billing address, telephone number, year of birth.
  • If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us.
  • When you participate in one of our surveys, we may collect additional information. When you post messages or reviews of Retailers or products, including comments on the Facebook or blog sections of our Site, the information contained in your posting may be stored on our servers and other users will be able to see it.
  • If you use our mobile application, we collect authentication information only. Financial information is only shared to effect purchases approved and conducted by you and is not disclosed to any other party. We will periodically collect the GPS data (i.e. location data) and the device information (including the UID) of the handheld mobile device on which the mobile application is installed. We use the information above (collectively, “Mobile App Information”), in part, to provide you location-based information, marketing, information about our Site and Services (including the mobile application), to improve our Site and Services, learn about your habits, and to personalize your user experience. You expressly consent to our collection and use of your Mobile App Information as described above.
  • We may also collect other Personal Data from you, including shipping addresses that you may provide, at other points in our Sites or Service.


Technology Used to Collect Data.

  • To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, IP addresses (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use the following technologies to collect Personal Data and Anonymous Data in connection with your use of the Site and the Services: URL information, cookies, tracking pixels and our browser plug-ins. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Cookies can be disabled or removed by following Internet browser help file directions. If you choose to disable cookies, some areas of our Site may not work properly. We use technologies to collect information about your use of the Services, times of your visits to our Site and Retailer sites, the products that you searched, viewed, purchased, and shipped, your browser type, operating system, IP address, domain name, as well as other information described in this Privacy Policy.


Information Collected on Other Sites. 

  • Other websites may allow GO TopUp, including via advertising companies and ad networks, to display advertisements on their websites. We may use technologies such as cookies and tracking pixels, to collect information about users who view or interact with our advertisements. We may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements we deliver, and possibly associate this information with your subsequent visits to the advertised websites. We also may combine this information with Personal Data we have already collected from you. This information allows us to deliver targeted advertisements and gauge their effectiveness.


Information Collected by Third Party Websites.

·       Our provision of a link to any other website or location, such as our Retailer websites, is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work).



Interlinc Group will not sell, rent, or lease your personal information to others.


Uses. GO TopUp will only your Personal Data: to respond to requests that you make; to provide the Services; to facilitate the creation of and secure your Account on our network; to allocate costs for providing the Services between GO TopUp and its Retailers; to aid us in serving you better; to ensure that the Services we provide will comply with all applicable laws and regulations; to facilitate the creation of and secure your account on our system; to identify you as a user in our system and in our Retailers’ systems; to provide improved administration of our Service; to improve the quality of experience when you interact with our Site and Service; to send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; to send you administrative e-mail notifications, such as security or support and maintenance advisories; to respond to your inquiries related to employment opportunities or other requests; to send promotional communications as described below; to conduct fraud detection and investigation; and to evaluate consumer behaviour.

Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyse request and usage patterns so that we may enhance the content of our Site and Services. This may include suggesting products and offering shopper scores and reviews based on the aggregate purchases in our system. GO TopUp reserves the right to use Anonymous Data for any purpose and to disclose Anonymous Data to third parties in its sole discretion.



    • Affiliates. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honour this Privacy Policy. If another company acquires our company or our assets, we may provide your Personal Data to the purchaser so that you may continue your relationship with us and our Services.
    • Legal Disclosures. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on GO TopUp; (b) protect or defend the rights or property of GO TopUp or users of the Site or Services; or (c) assist with prevention, detection, investigation or enforcement related to any fraud or any violation of applicable law, this Privacy Policy or our Terms of Service.
    • Third Party Data Collection on our Site. We may allow third parties, including advertising companies and ad networks, to display advertisements on our Site. These companies may use technologies such as cookies and tracking pixels, to collect information about users who view or interact with their advertisements. Our Site does not provide any personal information to these third parties, but they may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements they deliver, and possibly associate this information with your subsequent visits to the advertised websites.




Choices Regarding Promotional Communications. Unless you have indicated otherwise in your account, we will send you communications (including e-mail, postal mail, phone, text/SMS) that promote the use of our Services and may contain advertisements for products and services of Retailers and other third parties (“Promotional Communications”). When you receive Promotional Communications from us, you may indicate a preference to stop receiving further Promotional Communications from us. You will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the Promotional Communication you receive, or you may choose to adjust your account settings on GO, or contact us directly. Despite your indicated preferences for receiving Promotional Communications, we may send you communications related to our Services and policies (including notices of any updates to our Terms of Service or Privacy Policy).


Changes to Personal Data. You may change any of your Personal Data in your account by editing your Account profile. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, however, such information may continue to be retained on our backup and archival systems. Accordingly, when you request that we remove your information from our systems, copies may remain on our systems for a certain time. Please note, such requests are handled promptly, but it does require some time to complete the request. Until that time, your information may continue to be used in accordance with the terms of this Policy. Please also note that Retailers, third party service providers and other parties may continue to use your Personal Data, which was disclosed in accordance with this Privacy Policy, after a deletion request.


Your Privacy Rights. As described in this Privacy Policy, we may share your Personal Data with third parties for their marketing purposes. You may indicate a preference to “opt-out” of any future such disclosures by un-checking the box “Special offer and services and services from companies we think you’ll like” under My Account, Marketing Preferences. If you opt-out of such disclosures, we may continue to share Personal Data with third parties, but not for their marketing purposes. If you have opted-in to receive e-mail communications from a Retailer or Third Party Company and later wish to discontinue receipt of these e-mails, please contact the Retailer or Third Party Company directly to update your preferences.



GO TopUp is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password and other authenticating information to access your account. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that GO TopUp cannot fully eliminate security risks associated with Personal Data. GO TopUp is not responsible for your Personal Data after it is provided to a Retailer, and you acknowledge that you have read, and agree to, each such Retailer’s Terms of Service and privacy policy.



GO TopUp welcomes your comments or questions regarding this Privacy Policy, this site or any of our services. Please e-mail us at or contact us via the GO TopUp website If you believe that GO TopUp has not adhered to this Privacy Policy, please contact GO TopUp by e-mail at the address above. We will do our best to address your concerns.



This Privacy Policy is subject to revision by GO TopUp, and if we deem any of the revisions to be material changes, we will attempt to notify you in advance by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. These changes will be effective immediately for new users of our Site or Services, regardless of any later effective date in any notice of changes to this Privacy Policy. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.

We encourage you to review the privacy policy regularly for any changes. Continued use of our Site or Services following any changes, regardless of whether a notification of such change was sent to you directly, shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.